Privacy Policy

Hello cherished customer! We’re so glad you’re with us. Providing exceptional service is at the heart of what we do, and a big part of that is respecting and protecting your privacy. We've dedicated ourselves to upholding the highest standards of confidentiality for all the personal information you entrust us with. Here’s a friendly overview of how we handle your data with the utmost care and professionalism.

 

What We Collect and Its Purpose:

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Directly from You: We collect personal information through forms, phone calls, face-to-face meetings, and online interactions. This includes your name, address, phone number, social security number, and financial details - all to ensure our services are perfectly suited to your needs.

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Your Transactions: Details of your interactions with us, like payment history and account activities, help us serve you better.

 

Credit Reporting Agencies: To ensure we offer the best services, we may look at your credit score and related information.

 

Employment Verification: Sometimes, we verify details with your employer to ensure the information you’ve provided is accurate.

 

Mobile Privacy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

 

Using Your Data:

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We only hold onto your personal data to respond to your queries or as required by law. Rest assured, we won’t share your information with third parties unless it’s necessary for the service we provide or if we’re legally obligated to do so.  We use this information to contact you; Through phone, mail, email and/or web forms, and Smart-App 1003. To register an account and process 1003 applications. To support services or products that a customer is looking to utilize.

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Your Consent:

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When you provide us with your data through our website, you’re giving us your explicit consent to use this information as outlined here.

 

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Confidentiality Within Our Team:

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Our team is committed to treating your data with the highest level of confidentiality and adhering to strict data protection policies.

 

Website Links:

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Just a heads-up, our website may include links to other sites with their own privacy policies. Please review their privacy policies for further understanding of policies and your rights.

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A Special Note for Our California Customers:

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Under the CCPA, California consumers have specific rights regarding your personal data, like the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

• Request that a business deletes any personal data about the consumer that a business has collected.

• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

 

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How We Use Your Data:

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We use your information for a range of purposes like improving our website, communicating with you, processing applications, determining qualifications, and providing top-notch services. This includes collecting your name, contact details, address, financial information, and more.

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Online Advertising and Analytics:

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Just a little note to keep you in the loop about how we use cookies and similar tech on our website. Our goal? To make your experience with us even better!

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We team up with some third-party friends (like Google) to collect anonymous data about how our site is used. Why? So we can keep improving it for you! This includes understanding which pages you like and how you navigate our site.

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Now, about ads. We want to show you promotions that really speak to you. To do this, we might use details about your online activities. This helps us (and our third-party partners) to tailor ads to your interests, making them more relevant and interesting to you. It’s all about not overwhelming you with the same ad over and over, and making sure the ads you see are useful.

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We blend our technology with our third-party partners' to analyze how these ads perform. Think of it like figuring out which ads catch your eye and which ones don’t, so we can keep things fresh and relevant for you.

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Remember, it’s all done with the aim of creating a more enjoyable and personalized experience for you on our website. However, you have the option to opt out of targeted advertising if you choose.

 

Opting Out of Advertising:

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You can opt-out of certain advertising by visiting the Network Advertising Initiative Consumer opt-out page at optout.networkadvertising.org, by using the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout, or by visiting the Digital Advertising Alliance’s opt-out page at aboutads.info/choices.

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More on Google's Privacy Practices:

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For more information on the privacy practices of Google, please visit Google’s Privacy & Terms web page: policies.google.com/privacy. 

 

Updates to This Policy:

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We might modify this policy from time to time, but we'll always keep you informed about any changes.

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Thank you for taking the time to understand our commitment to your privacy. We’re here to provide you with outstanding service while keeping your personal information safe and secure.